Benjamin Ward is still baffled as to how the clothing package ended up so high, but it did arrive with a note from a staff member of the courier company myHermes saying: “stuck on roof, sorry”.
Mr Ward tweeted a picture of the note, with the parcel precariously dangling from the guttering in the background, to his followers.
Thanks @myhermes for delivering my parcel so it’s 20ft high stuck to the roof! Great care taken! #Hermes pic.twitter.com/zN4IhCq95d
— Benjamin1980 (@benjamin1980) August 8, 2014
myHermes swiftly responded with an apology.
“Good Afternoon Benjamin, Please accept our sincere apologies for the inconvenience this has caused. I can confirm we’re speaking with our field team now, this is unacceptable and we’re on it. Again, we do offer our apologies,” they Tweeted.
@benjamin1980 Good Afternoon Benjamin, Please accept our sincere apologies for the inconvenience this has caused. I
— myhermes (@myhermes) August 8, 2014
They then dispatched a courier to the house with a ladder to pick up the package and resolve the situation – although it’s still unclear how it got there.
A whodunnit for the 21st century.
Image via Twitter/Benjamin1980