BlackBerry users affected by the smartphone’s three day blackout have been offered free ups worth around £60.
Research In Motion said the apps will be offered to users as “an expression of appreciation for their patience” during the outage.
Last week millions of infuriated BB users were left unable to access email or use the web between Monday and Thursday.
Co-chief executive Mike Lazaridis began his apology by saying: “Our global network supports the communications needs of more than 70 million customers.”
“We truly appreciate and value our relationship with our customers. We’ve worked hard to earn their trust over the past 12 years, and we’re committed to providing the high standard of reliability they expect, today and in the future,” he continued.
“We are grateful to our loyal BlackBerry customers for their patience. We have apologised to our customers and we will work tirelessly to restore their confidence.”
“We are taking immediate and aggressive steps to help prevent something like this from happening again.”
The free apps, to be made available on Wednesday, will include SIMS 3, Bejeweled, Bubble Bash 2 and Shazam Encore.