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Firefighters were called to the skyscraper days before its official opening after a window cleaner’s cradle was spotted swinging violently in high winds.
The worker involved in the accident was not believed to be injured after on-site engineers managed to fix the problem.
A spokesman for the Shard said: “The wind got up a bit more than we were anticipating and the window cleaner was brought down to ground level. He wasn’t hurt.
“I think it was seen from a helicopter and people panicked unnecessarily.”
London Fire Brigade tweeted: “On site engineers at the Shard have made the window cleaner’s cradle safe & we can all now breathe a sigh of relief.”
The 309.6 metre high building, the tallest in Western Europe, is set to be official opened on Thursday by Sheikh Hamad Bin Jassim Bin Jabor Al Thani, Qatar’s prime minister and minister of foreign affairs, and the Duke of York.
Onlookers at London Bridge station managed to catch the incident on video.
