The bank acknowledged that online and telephone banking, cash withdrawals and payments had been affected but no reason was given for the problems, reports The Guardian.
NatWest posted on it’s Twitter account: “We are aware of the problems our customers are having and apologise, we will provide more information as soon as we have it.”
Customers, unsurprisingly, weren’t impressed and send a barrage of unimpressed tweets back.
Chris Holmes tweeted: “@NatWest_Help is there a problem again?!!! Suddenly can’t use my debit card and all of your on line services and apps aren’t working.
Simon Brittain tweeted: “#natwest card declined in Indian restaurant, really embarrassing #shambles #notagain.”
Last June”technical issues” led to delays to balances being updated and millions of customers having problems using their cards for three days.
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