UPDATE: 26/03/13 – Home Secretary Theresa May has announced the UKBA will be split into two organisations, with one dealing with visa services, following a damning report highlighting backlog and admin issues. However, our demands, stated below, still stand for the new organisation.
Add your voice to TNT Magazine’s UKBA Balls-Up campaign – sign the petition here – to demand the government agency changes its policies so that:
The UKBA is a shambolic mess – click here to read the horror stories
✔ Every applicant receives correspondence when an application has been received
✔ Advice is then sent to all applicants detailing the process system and what it means for those wanting to work or travel
✔ Every applicant gets access to an emergency helpline which they can call for updates at any time, not only after six months
✔ The target for processing visas for those based in the UK who are eligible to work is reduced to three months
✔ A full refund is offered to applicants if their application takes longer than the target time if it is due to UKBA incompetency
✔ The amount of premium service appointments is increased – and a full refund is offered to applicants if the UKBA doesn’t adhere to the allotted 24-hour timescale
✔ Applicants wishing to extend visas to stay in the UK can do so before the ‘28 days before expiry’ deadline
